Posted in Economic

Why I changed my mind on Amazon and Swiggy.

In Middle east where we are based, I was struck with a very severe viral fever when I ran a temperature of 108 F for a continuous 10 day period. I needed at least two IV injections. Even so, my temperature would be back within 2 hours. I don’t know where I picked up this virus early this year = whether from mall or from our walking in the parks. Later I was told that most of the residents had received a vaccination for this mysterious virus that I didn’t. Many were falling sick and some required hospitalization.

In this period I was asked to have ORS for regaining my lost strength, being a vegetarian. My problem is that I am borderline diabetic. I am not on any pill but I am not supposed to take direct sugar as much as possible = and that too something equal to glucose. I try to keep control by adopting lifestyle changes. Sugarfree ORS was not available over the counter or by order anywhere in Middle East. I was forced to have the ORS with sugar pumped in in generous millies ! The doctor who attended me told me that ORS sugarfree possibly was available in India. Market in India is vast that there is nothing that is not available. I made a mental note to get it during my next home visit.

I asked for sugarfree ORS in pharmacies but nobody had it including the Apollo. There I placed my order, just in case, because they normally source it from others if they don’t stock it. The pharmacist told me only the tetrapacks of 100 ml were available. ORS tetrapack sounded funny even if priced at 45 bucks one pack. Again, you cannot take liquids abroad beyond 1 liter by air. The tetrapacks came in handy whenever I came home from a harsh sun, chilled in my fridge.

During this visit I searched the Amazon and was surprised as well as shocked to note that a whole long list of sugarfree ORS is available as sachets to be dissolved in a glass of water – just the like the sugared ORS sachets I found in Doha. More than delighted. We don’t take the Glucon D kind of thing regularly but when we feel extremely week after travel etc., drained of our energies, this can come in handy.

I don’t regularly order food from Swiggy but their Instamart definitely benefits me. Even the quality of vegetables and fruits is good. Within 10 to 20 minutes maximum on order, I get the subji. We can order the veggies after turning on the gas stove! Living in a polluted metro like Chennai which is also dug up entirely for Metrorail expansion plans facing the wrath of the monsoons at the same time, Instamart is a godsend with quickest service time. For working couples, it can’t get better.

Ten to fifteen years back, I used to order kurtis (rarely) online from those like Jabong. My books were ordered from Flipkart. Flipkart sold out to Walmart. Myntra is owned by Flipkart. Jabong sold out to Myntra. Why should these desis sell out to Amazon and Walmart and bow out. They make a quick profit and then they make a beeline for exit. Big global brand thrive on REINVESTMENT, not on selling the business once you make a landfall. Ploughing back of profits into the trade is the business mantra that our Indian entrepreneurs fail to grasp.

Compared to Ola I have also felt that Uber has better discipline and working ethics. Learn what is best from others.

I have reached the age where comfort and service matter to me most for which I am willing to pay the right price. If the Indian service providers fall short of standards, it is their problem.

Tata’s used to be grotesque car 15-20 years back. But both Tata and Mahindra upgraded themselves and they are the fastest selling India=made sedans and suvs in India today that are also being exported. Their steel and safety features have earned them 5 star rating.

https://www.acko.com/car-guide/safest-cars-in-india/

At least 5 of the top 10 safest cars in India are now India made.

I also notice that Amazon sources its supplies from numerous small sellers and traders. India Mart is there as well but here, you have to bulk-order. India Mart is mostly for wholesalers. Amazon allows for lowest unit of order.

Would rather put my faith and trust on Amazon and Walmart than on Ambani and Adani!

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